This Privacy Policy explains how Supra Energy Kft ("we", "us", "our") collects, uses, and protects your personal data when you use our website https://supraenergy.eu.

Last updated: 2026.03.24.

1. Data Controller

The data controller responsible for your personal data is:

2. What Personal Data We Collect

• Name
• Email address
• Phone number (if provided)
• Company details (if applicable)
• IP address
• Browser and device data
• Any information you submit via forms

3. How We Collect Data

We collect personal data when you:

• Fill out contact forms
• Subscribe to newsletters
• Communicate with us via email
• Use our website (via cookies and tracking technologies)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent – when you give clear permission
• Contract – when processing is necessary to fulfill a service
• Legal obligation – when required by law
• Legitimate interest – for business operations and website improvement

5. How We Use Your Data

• To respond to inquiries
• To provide services
• To improve website performance
• To send updates or marketing (only with consent)
• To comply with legal obligations

6. Data Retention

We retain personal data only as long as necessary:

• Contact inquiries: up to 12 months
• Contracts and business records: up to 8 years (as required by Hungarian law)
• Marketing data: until consent is withdrawn

7. Data Sharing

We may share your data with:

• Service providers (hosting, email, analytics)
• Payment processors (if applicable)
• Legal authorities when required

We do not sell your personal data.

8. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Your Rights (GDPR)

You have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time

To exercise your rights, contact us at: hello@supraenergy.eu

10. Complaints

If you believe your data is being handled unlawfully, you have the right to lodge a complaint with the Hungarian Data Protection Authority:

NAIH (Nemzeti Adatvédelmi és Információszabadság Hatóság)
Website: https://naih.hu

11. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Third-Party Services

Our website may use third-party services such as:

• Google Fonts
• Analytics tools
• Embedded content

These services may process data according to their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.